These General Terms and Conditions ("Terms") apply to all contracts for services provided by Ascora Studio, an independent brand operated by Yasser Derhem, Fürstenallee 3, 33102 Paderborn, Germany ("we", "us"), to its clients ("Client").
These Terms govern the design, development, and related digital services we provide. Deviating terms of the Client do not apply unless we have agreed to them in writing.
The scope of services is defined in our individual quote or proposal. A contract is concluded when the Client accepts the quote in text form (e.g., by email) or when we begin performing the agreed services. Quotes are non-binding until accepted.
Prices are those stated in the quote. Unless otherwise agreed, a deposit is payable before work begins and the remaining balance upon delivery or completion of the agreed milestones. Invoices are due within the period stated on the invoice. For late payment, statutory interest applies.
The Client shall provide the content, materials, access, and information needed to perform the services in good time, and shall give timely feedback. Delays caused by missing cooperation may extend agreed timelines. The Client is responsible for ensuring it holds the necessary rights to any materials it provides.
Timelines are estimates unless expressly agreed as binding. The scope of revisions is as set out in the quote; further changes may be charged separately at our applicable rates.
Upon full payment, the Client receives the rights of use to the final deliverables agreed for the intended purpose. Until full payment, all rights remain with us. We may name the Client and present the delivered work as a reference in our portfolio unless the Client objects in text form.
Where third-party components (such as fonts, images, or software) are used, the respective licence terms apply. Materials supplied by the Client remain the Client's responsibility with regard to rights and licences.
We provide our services with professional care. Statutory warranty rights apply. The Client shall report defects without undue delay and give us a reasonable opportunity to remedy them.
We are liable without limitation for damages arising from intent or gross negligence and for injury to life, body, or health. In cases of slight negligence, we are liable only for the breach of an essential contractual obligation (cardinal duty), and then limited to the foreseeable, typical damage. Any further liability is excluded to the extent permitted by law.
Both parties shall treat confidential information disclosed in the course of the collaboration as confidential and use it only for the purpose of the contract.
For one-off projects, the contract ends on completion and acceptance. For ongoing services, either party may terminate in accordance with the agreed notice period; the right to terminate for good cause remains unaffected. Terminations must be in text form.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the Client is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction is our registered place of business, to the extent legally permissible. Should any provision be or become invalid, the validity of the remaining provisions is unaffected.
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